FocalPrice.com
Complaint 232594 Details

  • Date Occurred: 04/16/2013
  • Reported Damages: $166.99
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • FocalPrice.com Complaint / User Submitted Image #232594

Hello Everyone

around one month ago i did a mistake and decide to buy tablet from focalprice for send it as gift for my friend in other country. the tablet is Ainol Novo 10 Hero 10.1, i found very good feedback for the tablet so i decide to choese it, i order it and then pay it, and i asked the store to check it before ship it because i don't want to have any problems, and they said : yess all our products tested and bla bla bla .....

ok after one month my friend got the tablet and it is broken from the side and the 2 cameras doesn't work and have other problems like the screen response is weirdly bad
i asked for refund on paypal and store and opened RMA request, and decide to ship it back, i asked for give me money for ship it back because its not fault !! i asked to check it before ship it but they didn't !!!!! but they offer me coupon instead of shipping fees !! come on ! do you think i am going to buy more from this store !!!

today my friend went to ship it back and they told him he have to buy customs too ! so its not only the shipping fees there is customs too

in the end thats what i got after i ordered from focalprice

1. one month waiting
2.then got very bad tablet
3.i have to pay around 23$ shipping fees
4.i have to buy tax around 30$ !!!!!
5.when i'll get my refund i'll lose around 5$ paypal fees

i think the store should cover everything or just send new one !!! because its their fault !!!

WTF focalprice !!! i feel you sell me this just for make it away of you

well well well i found review for focalprice and its seems as my problem, so i think this well organized mistake that focalprice do for send away the broken tablets

Daisy Cruz

Thursday, April 04, 2013 Worst company ever I spend $145usd on two tablets. I purchased them on feb and payed extra money on express shipping. still got it late on march. these items where Defective in less than 12 hours. I want my full refund but they are offering me $20 on coupon to keep the broken items myself. I'm still dealing with them because they don't want to pay for shipping it back which cost $61usd. I have been dealing with them for over 2 weeks and nothing These people are horrible please guys be ware of this *** company. Do not buy from them

http://im31.gulfup.com/Q5r5j.jpg
http://im31.gulfup.com/NIzwQ.jpg

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Business Profile Summary

  • FocalPrice.com logo

Company Statistics

  • Complaint Against FocalPrice.com
  • Complaints Filed: 40
  • Reported Damages: $10,488.90
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