Active Crest Ltd
Complaint 232581 Details
- Date Occurred: 04/19/2013
- Reported Damages: $255.00
- Location: Unit 1, 27 Ackmar Road, London, United Kingdom. SW6 4UR
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On 13th March I ordered 2 x 14-day free trial products paying only for postage. 8 days later I rung up and cancelled the subscription. I received 2 e-mails confirming cancellation and that all future charges had been cancelled. I was also told that I had to send back the unused products. This was unexpected, however I sent the products back within a week - I was told I had 21 days to send them back.
On 18th April I received another e-mail saying again that all future charges have been cancelled. On 19th April I had 2 x monthly subscriptions taken from my account totalling £171. I rung them on 23rd April and was told that they had taken the payment as they 'had not received back' the unused products.
I can now see no other course of action than to resort to the courts.
- Kieran SBID #c6984c3bd8
- Posted 04/22/2013
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Company Statistics
- Complaint Against Active Crest Ltd
- Complaints Filed: 3
- Reported Damages: $479.52
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