SoftwarePros.com
Complaint 232214 Details
- Date Occurred: 04/18/2013
- Reported Damages: $44.95
- Location: Not an address to locate as of this time
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was directed to softwarepros after clicking on a website link by the name of LIMEWIRE.The link took me to SOFTWAREPROS. It stated for $1.95 (membership fee) a "basic membership" I could upload music for my ipod.
I thought it to be reasonable, so I paid the $1.95 to upload music. Once that happened then confusion became part of the membership.
1st, I couldn't load anything, then the web site became a ("Premium") site for all these other uploads for a number of different software companies. The ad now read, a safe place to upload software (not even music)!
Well, I checked my credit card the next day just to find out they had charged my account $44.95 for a membership I didn't want (premium) membership. When you call the number they advertise you get a recording and nobody returns your call.
I e-mailed this company back and told them to cease and desist from charging my account. Well now they sent back an e-mail that stated they will charge me a ($9.99) cancellation fee. They also stated they would take up to two weeks to get the money back to me from what they fraudulently took out of my account.
I have a FBI file number I1304181508254362 for this scam... these folks need to be stopped.
here is their reply... Remember the original order was $1.95... this is no good.
Dear Customer,
Per your request we have cancelled your account and issued a full refund minus the $9.99 USD processing fee as stated in the terms and conditions. Please allow 2-10 business days for the refund to post to your account. Thank you,Software Pros Support
- John SBID #15a2936f42
- Posted 04/20/2013
Comments
- John SBID #91fed74c2b
- Posted 04/23/2013
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This company rips you off by charging "bating you" for $1.95 basic membership then charging you for a premium membership of $44.95. When you cancel your membership because of the fraud and overcharges they charge you $9.99 for cancelling your membership. It's a fraud and con job.
What I paid for was a $1.95 membership, what I got was a bogas charge and when I cancelled they charged me $9.99, plus my $1.95. Also, they say you get a full refund within 3 days... not so!, I cancelled within 2 days and they committed fraud to my account. The "TRUSTED SYMBOL" is a scam as well. The people will run you around until you get fed up with their cap. I filed a criminal complaint with the FBI... I have proof. -
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Company Statistics
- Complaint Against SoftwarePros.com
- Complaints Filed: 101
- Reported Damages: $13,355.86
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.