Who Knew Books
Complaint 231594 Details
- Date Occurred: 04/10/2013
- Reported Damages: $54.97
- Location: 7850 Ruffner ave. Van Nuys, CA
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Saw TV advertisement and ordered the book for $10.00. Charged to my AMEX card
When order arrived the total applied to my card was
$54.97. Their lie was that they were sending hard covers volumes and that it was $19.99, they also included two other books that were $19.99, & $14.99.
these were also supposed to be hard cover versions.
In truth they were all three paper backs. Not to mention that the TV ad did not specify a particular
cover. This is a complete rip off. When I called them regarding their error I was told that they would give a $10.00 discount on the order and/or that I could return the order at my expense. Even instructed me to add insurance on the return.
I have done so and have also lodged a complaint with the BBB. Save yourself the hassle, don't do business with these thieves. I have also notified AMEX of their fraudulant behavior.
- Anonymous SBID #afbfe1b941
- Posted 04/18/2013
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Company Statistics
- Complaint Against Who Knew Books
- Complaints Filed: 35
- Reported Damages: $1,437.95
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