https://2checkout.com/
Complaint 225896 Details

  • Date Occurred: 04/02/2013
  • Reported Damages: $49.95
  • Location: USA
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • 2CheckOut Complaint / User Submitted Image #225896
    • 2CheckOut Complaint / User Submitted Image #225896
    • 2CheckOut Complaint / User Submitted Image #225896

I ordered for first aid certificate on 2checkout.com from their registered seller americanfirstaid.org and paid USD49.95 but then minutes after payment, I found on scambook.com that the company is a fraud and it's a scam, so I instantly requested for cancellation of order on 2checkout.com. I received an email from [email protected] that A credit/refund has been issued on my order no. 4961514019. This can be on found on the link https://support.2co.com/deskpro/view.php?ticketref=3210-HKCB-0069&pass=6OUw2T1CdU3lyn5U0v8DGxBFKW1QWK . But after a while they denied it and I got an another email from them that "Since the order was canceled the same day that you placed the order, you were not charged for the order" and that an authorization hold was placed on my payment from my bank's side. I checked with my bank and they said that 2checkout.com has already received the payment and it's not on hold by the bank as 2checkout.com gateway is designed to receive instant payment without any system of hold.

Update: 04/27/2013

thanks to excellent support of 2checkout that i got my money back. There was misunderstanding on my part initially.

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Business Profile Summary

  • 2CheckOut logo

Company Statistics

  • Complaint Against 2CheckOut
  • Complaints Filed: 3
  • Reported Damages: $109.09
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