Interior Home Designs of Rossendale
Complaint 225867 Details

On 6 February 2013 I received an arranged visit from a representative of Interior Designs who measured my kitchen doors, took a £100 deposit and said all doors were standard and would be no problem. This was not the case as I received a call from the office of Interior Design to say that some of the measurements were missing and would I measure the doors. I declined as I was not going to be held responsible for any errors. After numerous phone calls and promises of a return call - none of which materialised I phoned to cancel the order. I subsequently received an e mail acknowledging the cancellation. I requested the retrun of the £100 deposit. I have written to the Managing Director - no reply. I have sent a recorded delivery letter which has been signed for and still no reply. Included in my letter was my invoice for my time and phone calls, hence the total loss of the $703 (£475) I would strongly suggest to anyone wisihng to deal with Interior Design of Rossendale take great care as they have no customer care and cannot even answer letters or phone calls.