Wind Mobile
Complaint 225262 Details

  • Date Occurred: 03/27/2013
  • Reported Damages: $600.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I work at Township Road 560 A, Fort Saskatchetwan, Alberta, T8L 4L7 and my cell phone can only work on roaming network (Wind Away Zone) with roaming charges. I complained WIND MOBILE of not receiving their regular cell phone network signals (Wind Home Service) on January 20, 2012 (Ticket No. C7465515). I was told that technical support will solve this issue or my monthly charges would be waived or re-imbursed. Neither the wind home signals restored nor my monthly charges waived. I frequently call Wind Mobile Customer Service to resolve this issue. On May 19, 2012 I was given a new Ticket No. C9162372 but no action was taken. I keep on calling Wind Mobile but issue has not been resolved for 14-months. Meanwhile I am regularly paying my monthly dues to Wind Mobile. Is it fair for a consumer to pay the bills while company is not providing the service it supposed to do?

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Business Profile Summary

  • Wind Mobile logo

Company Statistics

  • Complaint Against Wind Mobile
  • Complaints Filed: 7
  • Reported Damages: $4,830.15
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