IDSmarter.com
Complaint 225019 Details
- Date Occurred: 03/31/2013
- Reported Damages: $64.35
- Location: idsmarter.com
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I signed up for what they advertised as a "Free 7 day trial" at idsmarter.com. I was charged nearly sixty five dollars on the very day I signed up. I have contacted them and am still waiting for a response. After doing a little googling, I found that I am not the only person they have done this to.
- tammyjewel SBID #54263d8352
- Posted 03/31/2013
Comments
- John SBID #5025a62ebe
- Posted 04/02/2013
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Tammy I am deeply concerned about the complaint you filed with Scambook. I have search our entire database and can not seem to find a account for you in our system. If you will please contact me directly at (888) 391-7700 and ask for John I would like to help you resolve this issue personally if I can.
Sincerely,
John E Eaton II -
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- tammyjewel SBID #54263d8352
- Posted 04/24/2013
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The day that I filed this complaint, I managed to get in touch with the company over the phone. spent 30 minutes on hold, and then when I finally got to talk to someone they told me they could not cancel my account because when I signed up I made a promise to pay 4 payments of $65. After arguing with this lady (with a very thick accent that I could barely understand) for a full 25 minutes that the only "promise" I made was to try out their service for FREE for 7 days, she then tried to tell me she could drop the payment to $45 instead of $65 but could not cancel my account. I kept telling her no, I wanted to cancel and did not want to be charged at all, and she kept telling me she could not do that because they provided a service and I signed up for it blah blah blah. After getting very angry and almost in tears from frustration, she finally decided that she would go ahead and cancel my account. She gave me a cancellation confirmation number, but I never received an email or anything confirming that it was cancelled.
I was able to get my bank to not let the charge of $64 get taken from my account.
BUT here I am a month later, and all of a sudden I am being billed AGAIN by this company, the same amount of money as last time, after they told me my account was canceled and I would not be billed anything. -
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IDSmarter.com Complaint 230984 for $64.35
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I signed up for a 7 day free trial this evening. I understood I would get charged 64.35 in four...
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Matt
- Posted on 04/17/2013
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Company Statistics
- Complaint Against IDSmarter.com
- Complaints Filed: 3
- Reported Damages: $193.05
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.