Coach Outlet Online
Complaint 223880 Details
- Date Occurred: 01/28/2013
- Reported Damages: $69.99
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I purchased a pair of Coach Sophia shoes on 01/28/2013. After wearing the shoes two times, I noticed that the gold leather was flaking and peeling in several places, making the shoes unwearable. I sent the shoes back to Coach asking for a refund or exchange. I received the shoes back with a letter saying that the shoes were worn, therefore were not returnable or exchangeable. I contacted customer service via e-mail and re-explained the situation. I received the same reply. I finally called customer service and was told that Coach did guarantee satisfaction, but since the shoes were worn, that the guarantee was void. What exactly are they guaranteeding? I certainly think that expensive leather shoes should last more than two wears.
- gabrielle SBID #4fd5f68d43
- Posted 03/27/2013
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Company Statistics
- Complaint Against Coach Outlet Online
- Complaints Filed: 157
- Reported Damages: $59,062.68
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.