AuraVie.com
Complaint 223018 Details

Was led to this site for a "free trial" of their skincare treatment for only $4.95 shipping. When I was filling out the form online, I kept scanning for the almighty *asterisk*, but found none. I KNEW it was too good to be true. I gave my credit card for payment of the shipping cost. Approximately 12 days later, my credit card was billed for $97.88. I just received a shipment today, and after looking more was billed a few days ago again.

I was able to call the number and cancel my 'membership' to avoid any future charges or shipments. When I called back I was given a return address where I need to return (of course at my cost) the box, along with a reference number. I was basically told "too bad" for the initial $97.88 charges. It was my fault for not reading the terms and conditions (which I could not find as I was searching the screen). I did go back to the site and there are indeed 'terms and conditions', but you have to scroll down to find them. That all knowing asterisk* was not there to help.