Bellagio
Complaint 220314 Details

Bellagio in Vegas is supposedly the top-rated hotel/casino for customer service. What would you do if the following happened to you?

Attending an event at Bellagio hotel/casino, I needed to use the Women's Restroom. In the middle of using the toilet, I saw a huge flood of DARK BROWN FECES flooding my stall from the one next to it. My brand new Satin high heels and large cloth bag were immediately covered in the filth. I finished as quickly as possible and went to the bathroom sink. The smell was horrific. I told the housekeeper what had happened. She yelled at me in front of the other patrons that I should have inspected the stall before using it. She didn't care that the flood of shit happened after I was using the toilet. She ignored my request for help in cleaning my shoes and cloth bag. I had to stand in my stocking feet on the restroom floor, and clean someone else's feces off of my things. I had no choice but to wear the shoes out of the restroom, and carry the cloth bag. I then called for a shift manager. After a long wait, he finally showed up. His response? He didn't see the incident so there was nothing that he could do to help me.

I would be happy to take a lie detector test to prove that what I'm saying is 100% true and accurate.