BidRack
Complaint 2200 Details
- Date Occurred: 06/29/2013
- Reported Damages: $99.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On June 26, I opened an account with bidrack.com. I purchased two five-bid packages for $.01 each with a $.29 processing fee, fully expecting to see two $.30 charges to my bank account. Instead, when I checked my account later that night, I was dismayed to see a $99.00 charge in addition to the other two! I immediately called the Customer Support to request a refund as I did not authorize this transaction. I was told that I MUST have authorized it because in order to participate in the auctions, I had to purchase bids first. If there was somewhere in the registration process that this charge occurred, it was definitely not apparent as I would NOT have authorized it. The CSR sent me a message with a refund request number and I filed a refund request.
I checked the status of my request tonight to find that it was still “In Review”; however, when I checked my bank account, the $99.00 had been removed. I have called my bank, US Bank, and have filed a dispute with them.
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Company Statistics
- Complaint Against BidRack
- Complaints Filed: 1052
- Reported Damages: $151,544.40
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.