CharmDVD.com
Complaint 219324 Details
- Date Occurred: 01/10/2013
- Reported Damages: $75.00
- Location: Canada
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
It’s been almost 2 months since I placed my order from CharmDVD website and until now my Alice DVD set didn’t arrived! They said delivery will take 2-4 weeks! They don’t even answer my phone call and emails! I have been scammed by this BS company and I think they have lots of victims here like me. I went to my credit card company to file a complaint about this company and it’s about time to get even!!! Just file a dispute from you bank and they will return your money back. This site is going down soon!! Pathetic company!
- Harold SBID #8d36f30d1f
- Posted 03/13/2013
Comments
- Kevin SBID #7ba97cd8fc
- Posted 03/16/2013
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OFFICIAL RESPONSE FROM CHARMDVD.COM
2 months since you ordered?
Our website domain was only purchased March 7th (10 days ago) and the site went live on March 12 (5 days ago).
You can verify the domain purchase by checking the WHOIS record for www.CharmDVD.com here: http://who.godaddy.com
With our standard shipping being 2-4 weeks, it would be impossible for you to have ordered or received your order 2 months ago.
This is a clear sabotage tactic by our Chinese Competitor: www.MemoryLaneDVD.com
Instead of trying to discredit and ruin the reputation of your North American rivals, how about you try fixing some of your own issues (selling Fake and Illegal DVD's, overcharging customers, and refusing to refund unhappy customers).
Check out some of their reviews and complaints here:
https://www.google.com/webhp?hl=en&tab=ww#hl=en&sclient=psy-ab&q=memorylanedvd.com+review&oq=memorylanedvd.com+review&gs_l=hp.3..0.1948.9698.0.9704.38.19.8.8.8.0.245.1346.12j6j1.19.0.les%3B..0.0...1c.1.6.psy-ab._CBmUuLI7dY&pbx=1&bav=on.2,or.r_qf.&bvm=bv.43828540,d.eWU&fp=7951ab192a09e092&biw=1600&bih=1087
To all of our customers, if you have ANY question or issues with your order, your product or any other aspect of CharmDVD, please contact us directly at [email protected] and we will respond to your inquiry quickly (within hours) and professionally.
Don't allow these unethical foreign companies to ruin the reputation of your North American companies.
Thank you for your interest, your loyalty and your business.
Kevin Williams
Customer Support Manager
www.CharmDVD.com
[email protected]
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Company Statistics
- Complaint Against CharmDVD.com
- Complaints Filed: 7
- Reported Damages: $544.44
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