Accountgear.com
Complaint 219198 Details

  • Date Occurred: 03/12/2013
  • Reported Damages: $157.50
  • Location: Internet based company

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Purchased an online game account from AccountGear.com on 3/9/2013 for 157.50 and went through all the propper verifications. I received an email the same day saying that all is good on my part and no further actions are required but there was a problem with my account. The email said that they were trying to fix the issue. My order status at this time was Pending Delivery. I fired off a few more emails over the next couple of days that all went unanswered even though the website says it has 24/7 customer service.

As of today 3/12 I try to check the status of my order and it when i put in my order number 150592 it says that it cant find that order number. Really??!!? Ive been checking my order for the last 3 days witht he same number and it worked just fine. to make things worse, they are still selling the account that I bought and paid for!!! This is very fishy. I know a lot of people have had issues resolved here but i would not trust this company. This was a real order and i have emails and receipts to prove it. Dont be scammed by AccountGear.com. I fully intend to file a complaint with the IC3, money bookers, and anyone else i can that is affiliated with this company if my order is not resolved. I suggest you all do the same.

If they decide to make good by giving me the account i purchased or refunding my money I will change this reveiw.

Update: 08/29/2013

It's been a while since I posted this but they did deliver. 6 months later still playing the account an going to by another one on Friday. Very happy with the product they delivered and would recommend this company.

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Comments

  • gil
  • gil SBID #dc7168505b
  • Posted 03/28/2013
  • I contacted Moneybookers as well and they are pretty much not going to do anything all they say is that their are no refunds and to try and work it out with the company. They wrote a few emails to accountgear for me but it accomplished nothing. I even got one email from account gear telling me my emails was going to their spam folder wow oh wow I filed a complaint with the ic3 as well but havent heard a word back as of yet.
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Business Profile Summary

  • Accountgear.com logo

Company Statistics

  • Complaint Against Accountgear.com
  • Complaints Filed: 4
  • Reported Damages: $1,317.49
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