Closeout Digital
Complaint 212626 Details

My order was placed on 1/25/13 and cancelled on 2/13/13 due to a shipping error and I was informed that my credit card would be credited within 24-48 hours. My account stated that my order would ship on or before 2/10/13 and I would receive shipping information three days prior to that date with tracking information. I called on 2/11/13 and had my email verified and the man I spoke with told me he would resend it. On 2/12/13 I still had not received it, and called back. Greg gave me my tracking over the phone which I entered into UPS tracking to find that it had delivered on 2/6/13 to an address in PA (I live in MI). I called back and told them of my tracking number issue and was informed that I would receive a phone call within 12 hours so they could investigate. On 2/13/13 I called back since I still hadn't had my call returned, I was offered a refund or my order could be reprocessed. I opted for a refund which I haven't received.
BUYER BEWARE, I will never know if they are a legit business. As of today (2/19/13) I am still waiting for a response and a refund. They have not once returned a call they said they would. I am unable to reach them via phone because they are "currently closed" during their advertised business hours.