NetSpend Corporation
Complaint 211241 Details
- Date Occurred: 02/12/2013
- Reported Damages: $7,655.77
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I had my taxes deposited from TurboTax to a NetSpend card that TurboTax uses. I had my funds deposited to my account & later that day when I tried to use it my purchase was declined. When I contacted NetSpend regarding this matter I was told that my account was frozen due to a rash of identity thefts going around and that I would have to submit proof of identity with my social security card, ID, and a utility bill. I did as instructed and told it would take 24-48 hrs; well it has been BEYYYONDDDD that time frame & no money yet. I have talked to numerous reps & when I ask to speak to a supervisor I am placed on hold for over 2 hrs until I get tired or my battery dies on my phone. I have even called from 2 different phone lines in hope of getting lucky. NOONE speaks proper English & every rep tells you something different than the 1st. All I want is MY money & I will NEVERRR deal with this company again....I have even reported this to BBB. Please DO NOTTTTT use this company because it is a COMPLETE rip-off.
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 7,655.00
- Stormi SBID #27bb565292
- Posted 02/15/2013
Comments
There are no comments posted. Be the first to comment on this complaint
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against NetSpend Corporation
- Complaints Filed: 26
- Reported Damages: $38,455.77
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.