Excelatrim/Totalcleanse360
Complaint 210133 Details
- Date Occurred: 02/01/2013
- Reported Damages: $320.00
- Location: Aurora, Colorado
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Wife ordered two 'weight-loss products' at 'trial order' price of only $5.95 each for shipping. Purpose was to get credit card number, fine print supposedly says somewhere that if you do not call within 14 days, they will charge full price of $79.95 each on the credit card, and continue monthly orders until called to stop. So wife missed the fine print, and $320.00 on the credit card bill before we got the statement and saw it. So, assuming the foine print exists, it is technically not illegal, but definitely not ethical.
- Anonymous SBID #ede4549847
- Posted 02/12/2013
Comments
- bookcrazed SBID #97ded5c3b4
- Posted 02/21/2013
- The "fine print" is on the packing slip that comes with the "free sample," not on the website that sold the product. Who reads all that stuff on a packing slip? No, that's not legal. That website was taken down by the time I found out what was going on. Informing you by mail of a change in your contract, after you have agreed to the terms and given your credit information, is not legal. Changing a written contract must be agreed to by both parties. Imagine what a mess we would be in if anyone could just mail you a letter and say that the price has gone up and we're charging you $20 more if we don't hear from you within 24 hours? Insist that your credit card company report this as fraud and they should refund your money.
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Company Statistics
- Complaint Against ExcelaTrim
- Complaints Filed: 96
- Reported Damages: $11,942.88
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