FocalPrice.com
Complaint 208812 Details

  • Date Occurred: 12/27/2014
  • Reported Damages: $23.67
  • Location: Silver Spring, MD

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a $23 "Mesh Design WII to HDMI Conversion Cable" from focalprice.com on 12/25/2012 which is used to connect Wii to TV. I received it on 1/4/2013, but it did not work. I contacted focalprice.com the same day. They requested that I send photos to prove that it is not working which I did right away. They responded by saying that they would make a decision soon. I didn't hear from them for more than 2 weeks until I send another email requesting a refund and threatening that if the issue is not resolved I will dispute the transaction. Since then we have exchanged multiple emails. In their emails they suggested a few way to fix it such as having it repaired in local store, offering me a coupon, resending me a new one, etc. This has been my worst online shopping experience.

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 0.00

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Business Profile Summary

  • FocalPrice.com logo

Company Statistics

  • Complaint Against FocalPrice.com
  • Complaints Filed: 40
  • Reported Damages: $10,488.90
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