Amazon.com
Complaint 208667 Details
- Date Occurred: 02/08/2013
- Reported Damages: $400.00
- Location: Seattle, Washington, U.S.
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was a Kindle customer and had a collection of books totaling about $300. I had enough of their crap when my reader broke and they refused to stand by their product and replace it even though it was just over a year old. The reader was about $100. They then had the audacity to tell me via their customer support that my books would work on any other readers if I were to go with another company when I bought another reader. I bought a Kobo and when my books wouldn't work with it I then emailed them and was told the books from Kindle wouldn't work after all. Apparently the books you buy from Kindle only work on Kindle readers, they keep it all locked down. It would have been nice to know that beforehand!
What a nightmare. Not only will they keep their products locked down but apparently their customer support is so dull they don't know what's what and will tell you things that aren't even true. Lesson learned the hard way I suppose. Stay away!
- Seeking Resolution: I'm Looking for a Change in Their Business Practice
- Patty SBID #18f2de3ee4
- Posted 02/08/2013
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Company Statistics
- Complaint Against Amazon.com
- Complaints Filed: 165
- Reported Damages: $88,773.81
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.