SupportMart
Complaint 207525 Details

Last year I bought software at my local Wal-Mart. I was having trouble with it and called the 800 number that was suppormart. I paid them 169 dollars to fix my computer. They downloaded free software or trial version of software some which I had already tried. on 10/04/12 they took 80 dollars out of my account without permission. I was so mad I canceled my services with them. They give me back 100 dollars of the 169 but did not even acknowledge that they took out the 80 dollars. I attempted to contact them about the 80 dollars and they gave me the run around and made up dates they said the gave me a refund. Now on 02/04/13 they again took 80 dollars out of my account without permission. I of course tried to call them and got the tech support never got customer services or billing. I emailed customer support and got no response. I have contacted my bank and reported the fraud and they canceled my debit card and our taking action. I have also filed a complaint with the state Attorney general office to get some legal help I hope. I also have filed a complaint with the BBB but I did not get help in October. Supportmart is not only a scam but they are also thieves that will keep taking money out of your account if you don't pay attention.