DealFun.com
Complaint 20557 Details
- Date Occurred: 09/12/2013
- Reported Damages: $60.00
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Won the bidded item (Jelly Digital Watch Unisex), I didn't mind the long wait for it to arrive. Just it isn't as it appeared on the website and the battery is dead or just not there (need to send to shop to find out) or possibly just broken. Great customer service nevertheless, but poor quality product.
- Dissatisfied_Customer SBID #a116a75c06
- Posted 09/12/2013
Comments
- Chris SBID #N/A
- Posted 09/13/2013
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Hello,
Chris here from the Customer Relations team. Always here to help!
We are extremely sorry to learn about your experience. It is our endeavor to satisfy each customer with every product we sell. Consumers receiving defective products is certainly not acceptable as per our standards. Could you please let me know your username / email ID here and I will have this handled on an escalation level for you please.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Most Sincerely. -
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- Dissatisfied_Customer SBID #N/A
- Posted 09/13/2013
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ID: jackozzz
Thanks :) -
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- Chris SBID #N/A
- Posted 09/14/2013
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Hi,
Thank you for your response.
I have escalated this case to the VP of our Customer Service Operations and Product Specialist and they will be contacting you soon to resolve the problem to your fullest satisfaction.
Please feel free to reach out to us at support @ dealfun . com (without the spaces) as you have done in the past and we will do everything possible to make sure you are satisfied.
Always here to help!
Most Sincerely. -
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Company Statistics
- Complaint Against DealFun.com
- Complaints Filed: 946
- Reported Damages: $183,914.60
What is SBID?
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