Amazon.com
Complaint 205425 Details

  • Date Occurred: 01/28/2013
  • Reported Damages: $1,800.00
  • Location: online

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a Samsung computer from Amazon and had a similar to one I had when I ordered a Samsung TV from Amazon:
1. I ordered the Computer with two day shipping and received a notice that the computer was not available but would be shipped in late February.
2. I went online on 1/27 and saw the computer was listed as 9 available. I asked how I could get my order filled via online chat with Amazon.
3. Amazon had no explanation why the computer is listed as available and why I can't get mine sent.
4. I asked for someone to complain to at Amazon, but have not heard back from them.
5. This is similar to the situation I had in 2012 when I ordered a TV from Amazon, only to find it would be shipped in 6 weeks after paying for two day delivery.
It should not be legal to advertise a product as availale when it is not. I will try to get a refund if I find the machine elsewhere and I won't seek compensation or damages if I get the refund, but this practice has to stop.I could have gotten the machine in Manhattan from Datavision if Amazon had been honest.

  • Seeking Resolution: I'm Looking for a Change in Their Business Practice

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Comments

  • brianrobinson
  • brianrobinson SBID #d49cef4829
  • Posted 01/28/2013
  • William,

    One thing I have noticed is Amazon.com's servers are slow about updating pages in all the site. This could be a cause of why it said 9 available. But then again, it could not. I do wish you the best of luck, just thought I would share that thought.
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Business Profile Summary

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Company Statistics

  • Complaint Against Amazon.com
  • Complaints Filed: 165
  • Reported Damages: $88,773.81
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