Axxess payments
Complaint 204623 Details

Lorenzo met up with me I think around second or third week of Sept.The first thing he tells me (after we introduced ourselves)is I have already called TD merchant and cancelled and by the time I'm done you'll agree will what I have to offer.I told him very specifically I hardly use this method of payment and the $70 i spend a month is to much.I also told him that was why he is here,to give me a price /per/month less than what I'm paying now.In the last 3 months I had no credit cards used.He and I went through some questions,which were hypothetical for eg how much in credit cards visa or mastercard would I do on a good month.I said way before the internet I use to do $10,000 to $20,000.But now I hardly use it that's why your here.The person that called me original had told me they could beet $70 /month and I could be looking at as low as $40/month.Of course I was interested.Which brings me back to Lorenzo He made me a bunch of promises eg #1 The cancellation fee will be paid back to me #2 I would receive a laptop worth $300 as a gift #3 After the lease is over in 5 yrs I will own the machine free and clear and any updating changes or repairs to the machine will be at no cost to me.#4 Lorenzo had to write in some more info that I insisted he do and I initialed it as well.#5 I also told him that I wanted an exact copy of what I just initialed ,I even suggested i photo it and he gave me the excuse of it had to be reviewed by a supervisor first but again promised to mail me my copy. There were more empty promises but I think as you can see those three promises lol are enough.I have been trying to sort out this mess this person has done to me under lies or should I say false pretenses.So for being truthful right from the beginning I stuck with the lies this Lorenzo preached to me and how many others got the same BS.I am extremely disappointed.Now today after trying to play by your rules and regulation some 4 months I was told by Reenu Sharma (axxess)that she finally found my application for my $250 credit to compensate for TD merchant cancellation fees of $250 way back when.I wish this nightmare would go away .