SwimLocker.com
Complaint 2040 Details

  • Date Occurred: 06/28/2013
  • Reported Damages: $77.31
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On April 14, I purchased 2 swimsuits. I returned them and they were received on 4/21 (verified through USPS tracking). After e-mails sent on 5/23, 5/25, 6/3, 6/14, 6/16, and 6/20; and two phone messages, I have heard nothing regarding my return. During all of this, I couldn't access my account online; then two weeks ago, I was able to get into my account but my purchase history has been erased. I have filed claims with the Better Business Bureau, American Express, and the FTC. As of 6/28 I have still heard nothing.

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Comments

  • William
  • William SBID #040fb0aa47
  • Posted 11/28/2014
  • I bought Swimlocker in February of 2012.

    When I found this complaint online, I looked back through the order records. There are no orders in the entire month of April for $77.31. History of orders is not able to be erased in our system. Whether orders are cancelled, refunded or shipped, they appear in numerical order. All orders are showing and none for that amount.

    In fact, there was only one order that was paid via American Express in April 2011 at all and it was for a different amount and not for the purchase of swimsuits.

    I believe this complaint must have been made by one of our competitors, who is very unethical.

    At Swimlocker we strive to give great service and keep the lowest prices on swim gear online.

    We are a family run business & strive to give great service at prices that can't be beat.

    Happy Swimming.


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Business Profile Summary

  • SwimLocker.com logo

Company Statistics

  • Complaint Against SwimLocker.com
  • Complaints Filed: 1
  • Reported Damages: $77.31
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.