Money Plus Saver
Complaint 203996 Details

I was attempting to do a online payday loan and was talking to a man that I could barely understand and he kept saying that as part of my loan I was automatically getting a membership for this MoneySaverPlus (Inappropriate Content Removed). I REPEATEDLY stopped him, as he kept saying the same thing over and over again, that I DID NOT want go forward with the loan if it meant I had to pay $89.00 for some stupid coupon membership. I DID NOT WANT IT!! He proceeds to tell me that I'm automatically enrolled and that the money isn't coming out. Then he tells me that I got approved for the loan of course we went through all the formalities of getting my personal information and bank information so he already had that and he tells me to check this website holidayphoneloan.com in 24 hrs to e-sign my documents. THIS NEVER HAPPENED! I went to the website and it didn't even exist! Low and behold now this stupid MoneySaverPlus keeps trying to take that $89.00 out of my account WHICH IS NEVER SIGNED FOR NOR AUTHORIZED and has already cost me $70 in returned item fees with my bank. I tried to call the number 818-528-4502 and spoke with a girl that kept telling me they don't do refunds. I kept telling her I don't want them to give me a refund because my bank is willing to reverse the NSF charges I just need her fax something indicating I did not authorize this transaction. She kept saying they don't do refunds. Then tells me that she cancelled my account so no future attempts will be made to get the money but had NOTHING to send me to confirm this account cancellation. She did give me her name though, KYLIE HARP, and I have a order number to reference. I'm still pissed though because I'm out $70 and all she keeps saying is I can send a bank statement and go to the police if I want to open up a fraud investigation and they will cooperate with them. This company is a sham!! They are all foreign operators sound like from India and they don't listen to you and just keep reading from a script. The background is loud and its frustrating trying to talk over all the noise. It's a set up! They get your information through someone else and just start taking your money. They need to be shut down and everyone who files a complaint against them should get all their damages back with no hassle!!!