AuraVie.com
Complaint 202019 Details

Saw an add online for skin care. Was only $4.95 for a trial size free shipping and handling. When received, box included 3 small bottles as well as paper w/directions and business card with 40%off next order. 25 days later my credit card was charged an additional $92.93. Called Visa, they said it was a recurring charge. Called Auravie, after several recordings finally got a person who said I had to cancel w/in 10 days or I would be charged an addtional charge for this trial size. (I had thought I was getting another shipment for the $92.93)Where did it say that I had 10 days to cancel. Never saw that! Also, why didn't they tell you when they sent the trial size and why was there a coupon for 40% off if they were going to keep sending it. They must have this frequently since their recording says all this about the 10 days and to bad for you. Guessing lots of people pay the $97.88 and then stop and they make their money that way.