Switchfire
Complaint 200853 Details
- Date Occurred: 12/29/2014
- Reported Damages: $28.00
- Phone Carrier:
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Switchfire has charged us for 7 videos £4 each, which we did not view, nor ask to view. In fact when the requests for these videos were made my husband was at work! They will not refund the charges and neither will my cell phone company.
- Anonymous SBID #a472a4cc8a
- Posted 01/16/2013
Comments
- lexar SBID #c5faf5466b
- Posted 02/14/2013
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I have also been billed by switchfire for apparently subscribing from the 16th December 2012. Susequently, on contacting them, I received a "goodwill" refund. My problem is not over. There is a data charge incurred with my mobile service provider to the tune of ~$326. I don't know how to tackle this because the "MSP" have emailed a "URL" report of the alleged internet usage.
The big problem though is no doubt Switchfire for providing a subscription without authorizing it. Questions to ask are:
Who provided your number to them? And ask them to send you a proof that you actually subscribed with all the info such as time,date, IP address, phone type etc.And yes, ask your MSP to provide you with sms details for that time. If you did subscrfibe, an sms should be recorded as sent to Switchfire.
Visit an association formed in South Africa on the website waspa.org.za and you shall find that there is a wealth of info that you can get from it. -
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Company Statistics
- Complaint Against Switchfire
- Complaints Filed: 28
- Reported Damages: $1,432.14
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