CleverBridge, Inc.
Complaint 198393 Details
- Date Occurred: 12/18/2014
- Reported Damages: $47.90
- Location: Germany?
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Was directed to their website from WinZip to upgrade to v 17 of Winzip. They promptly debited my credit card with $47.90.
The activation code was entered, but didn't work. The error message was that the activation code had already been used. When I went to the Winzip website to log the problem by entering my email address, it did not register this address as being valid.As per the Winzip Activation Instructions:
"1.Start WinZip
2.Type your name and activation code EXACTLY as they appear on your activation acknowledgment email or on the WinZip CD case and click Register
3.In the WinZip Activation Information screen, type the requested information and click OK
4.WinZip will connect to the WinZip server, verify the activation code, and a registration code based upon the name or email address you entered will be issued (and entered into WinZip automatically)
5.A confirmation email, containing the registration information, will also be sent to the email address entered."
No confirmation email was ever received.
I have sent 3 emails to Winzip "Help" over the last 3 weeks, but no one has responded.
- Karen SBID #568993be63
- Posted 01/09/2013
Comments
- cleverbridge SBID #4b76087a08
- Posted 01/10/2013
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Dear Karen,
Thank you for your post.
Since we do not want to deliver personal information on a public forum, we kindly ask that you contact us directly so that we can provide you with further information regarding your order. We can discuss what the purchase was for, when it occurred, and other measures we can take such as a offering a refund. We have provided our contact information, which includes a phone number and email address below:
http://www.cleverbridge.com/?scope=cuseco
[email protected]
1-866-522-6855
Sincerely,
cleverbridge Customer Support
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Company Statistics
- Complaint Against CleverBridge, Inc.
- Complaints Filed: 301
- Reported Damages: $152,485.76
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