Complaint 195230 Details

  • Date Occurred: 12/30/2014
  • Reported Damages: $184.90
  • Location: unknown

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I, too, filled out a short survey from a blurb that popped up in the middle of another transaction. It was short and the FREE gift was for filling out survey. Postage and shipping was a small amount and I could try a new face cream. This was in mid November of this year. I received the face cream soon after. Yesterday I received a notice that my order had shipped and I owed 94.95 which would be taken from my credit card. I then called my credit card office to see how to procede. In that process I discovered that I had been charged for the "free gift" at the end of November, $89.95. The credit card person was able to find a number I could call to see if I could get a refund and to close the account. There is no way to close the account on either the notice or the Home Page. When I called the number I spoke with a person with an Indian accent which I found very hard to understand. The best she could do for me was to refund 39.95 but only if the account was still open. I told her I wanted at least the $94.95 back and I wanted the account closed as of immediately. I told her I would be recontacting the credit card co. to start a fraud process. Later in the day I received an email from "" saying that 39.95 was being refunded but there was no notice of closure. I replied anyway and the message sent with no notice since that the message was undeliverable. I am pursuing fraud but it may come to nothing and it is an inconvenience to me as my credit card needs to be closed and not reissued for 7 to 10 days.

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 184.90

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Business Profile Summary

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Company Statistics

  • Complaint Against
  • Complaints Filed: 61
  • Reported Damages: $7,062.87
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.