SwissReplica.com
Complaint 194785 Details

I bought a watch online at http://www.swissreplica.us/ 5/02/2011 and had to return it for repair on 11/21/2011, then again on 7/20/2012, and I still have not recieved my watch back. Here is their shipping information to have an item fixed..."Hello

Here is the Return Address to our Factory (Copy the Address and put it on the Package, so there will be no Mistakes) Please do Exactly what's written in the Email so that the Package reaches the Factory as it should!

Name: Wen Zi Bin (????
Address: Room# 203, No.2 Bao Cheng Li, Guang Xiao Road, 510180, Guangzhou, China??????????2?203??
Telephone Number: 86-135 805 62253 (Please write it on the Package)

You Have to use a Delivery Service that will provide you with a Tracking Number so that both You and Us can Track the Watch all the way back to the Factory! Don't write the Value of the Package Higher then $35.00US, and declare it as a Gift, so that the Watch does not get Stuck in the Chinese Custom. Put a Note inside the Package with your Name, Order # or the Date you Ordered the Watch and the Reason for Returning the Watch. United States Postal Service www.usps.com (Regular Postal Service of your Country) is the Only Delivery Service you can use to make sure we will receive your Returned Watch as we should. It's also the Cheapest Delivery Service and they will provide you with a Tracking Number!

Do Not use FedEx ,DHL or UPS!

Best Regards" I can not insure the watch via the post office for what I need to and now I am out the $549.