FreeShipping.com
Complaint 193772 Details

They canceled my account 6 weeks of opening cause I complained I didnt received my promised $25 giftcard for signing up. I didnt owe any money and was up to date with my account. I didnt approve the closure of my account. They said they dont know how it happened. I have only received 1 check in the last 2 months of 5 rebates I have submitted. The rest they said they have sent them out but I'm still waiting for them. They told me to call back after a week if I dont receive the giftcard but they didnt respond with any information other then "its been submitted". This happened 4 times with no email respose. They always said I would get a response within 24-72 hours but never did. I finally received the first email about the matter 3 days ago. They gave me the run around for over 2 months and I finally got tried of it and closed my account at a lost to me of over $100 not including the monthly fee and the giftcard I never received. It felt like they didnt care that they were on the verge of losing me as a customer. Yeah I lost money on this idea but I am very happy to have canceled my acount thanks to the advice of the supervisor I spoke to. I REALLY DO NOT RECOMMEND THIS SITE TO ANYONE. YOU WILL LOSE MONEY NOT SAVE MONEY.