NFLShop.com
Complaint 193511 Details

I placed an order on NFLshop.com. 1 woman's jersey, 2 sweaters and a t-shirt. All Christmas presents for the football lovers in the family. We should have known better, last year they shipped children's mitts & hats for an adult. This year? Even worst. My order was $175.00, the Jersey was the wrong size, although my packing slips says X-large, the jersey itself is a L, and they sent a Bills sweater instead of a Pats sweater! I am SO pissed!! That ruins 2 Christmas presents! So I call as on the packing slips it says 100% satisfaction guaranteed, use this label and ship it back to us..but here is the kicker! They do not offer exchanges! So you will received a refund for the item shipped back to them MINUS $5.50 SHIPPING fees for THEIR MISTAKE!!! I am flabbergasted! They send 2 wrong items, and I have to pay for the incompetence of moron who packed them?? AND not even get the right items sent? If I want the correct item, I have to re-order from them...cuz Oh yeah- I look that stupid to EVER order anything from them again! I will NEVER order from them again! What a complete waste- stay away it's SOOOO not worth it.