(Windows Care) [email protected]
Complaint 192855 Details

I PURCHASED A NEW PRINTER BECAUSE hp ADVISED ME THAT MINE WAS TOO OLD TO BE COMPATIBLE WITH THE LATEST COMPUTER SOFTWARE. I RECEIVED A PHONE CALL FROM A MAN THAT LED ME TO BELIEVE HE WAS WITH MICROSOFT. HE ADVISED ME THAT MY PROBLEM WAS IN MY COMPUTER SOFTWARE AND THAT HE WOULD FIX IT IF I RENEWED MY SOFTWARE WARRANTY AT A COST OS $10.00. I TRANSFERRED FUNDS THROUGH WESTERN UNION. INSTEAD OF $10 THEY TRANSFERRED $434.00(I FOUND THIS OUT LATER) THEY TOOK CONTROL OF MY COMPUTER BUT COULDN'T FIX THE PROBLEM AND SAID THAT THEY WOULD HAVE A TECH SPEC CALL. UNTIL NOW NO TEECH SPEC CALL. THE EMAIL ADDRESS THEY GAVE ME DOESN'T WORK. I WAS ABLE TO GET THEIR NAME FROM A WESTERN UNION INVOIC THEY SENT ME STATING MY CHARGE WAS $10.