AuraVie.com
Complaint 192813 Details

The page that tells you that this product is "free",does not tell you that you will be billed $98.00.Had this information been stated along with the $4.95 S&H fee, there is no way I would have ordered this product, and I never saw any thing that indicated that I was in agreement for them to charge my credit card every month for this product. I called them immediately to ask for my money back, I was told that I would be charged a restocking fee, and it will be weeks before I can get my refund.When I told them that their business practice's were fraudulant, I was told that their terms were on the page right next to to $4.95 S&H price, so in other words, they were calling me a liar. I told them that I pulled their ad back up as soon as I got off the phone with them the day before and it does not state any thing on the page that you give your credit card info and asks you to submit your order. Because I told them, I would have never ordered their product for that amount of money,and this ad is deceiving people.They also told me to keep the product rather than deal with the hassel of sending it back and they would take off $40.00 from my $98.00. I want all my money back and I dont think I should have to pay for a restocking fee. I also took pictures of how their ad shows on the computer, just in case they try to redo their ad to back up their lie.