DealerOne
Complaint 189820 Details

I purchased a 2011 Infiniti G37 from this company. I wired the money in full, then the car was shipped. It was in terrible shape when I received it; not even enough gas to reach nearest gas station, filthy, needing oil change, making clunking sound when turning right, scratched exterior and interior, gnarled tuner nob on radio. I immediately reported there was something wrong with the car and requested dealer one take it back and refund my money. They refused. Also, it is a month later, and they still have not sent the title. I think they are a scam, selling cars and listing no faults, not standing behind their word to take back cars you don't want within first two days and horrible customer service. Michael Montgomery has been unprofessional, unprofessional and unwilling to try to solve the problems. He just forwards my emails to other people I've never heard of.