Samsung
Complaint 188207 Details
- Date Occurred: 12/02/2014
- Reported Damages: $2,599.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
We bought a refrigerator in April 2012 and it stopped working in October 2012. We used the warranty service and Samsung Tech (NISI) telling us is Defect Air Compressor and need to get replace. But NISI have to order the replacement Air Compressor it take about a week. We can’t wait that long so we call BestBuy and they get the replacement unit replace within 3 day. We already lost $800 worth of food. In December 1, 2012 we noticed the refrigerator running with loud noise and water leaking out from the ice-maker tray and freezer display 80 degree, and cooler display 38 degree. So we call Samsung request for service since we still under warranty, it take 2 day for NISI called and we request for afternoon appointment; they flat-out told us that they don’t do afternoon service and schedule us for Dec 8th which a week without refrigerator and all we lost all the food for second time since we buy the Samsung Refrigerator. Samsung stated they have no control over the service company and that is garbage. Any company you use is a reflection on you! So incredibly disappointed and feel like we've been taken advantage of with this warranty service. We want Samsung to replace our Refrigerator.
Peoples beware! Don’t buy any Samsung Products!
26 cu. ft. French Door Refrigerator
Model #: RF267AERS/XAA
Serial #: 21830
NISI Service Ticket : 4117170921
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 0.00
- Kenny SBID #054f03292f
- Posted 12/06/2014
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Company Statistics
- Complaint Against Samsung
- Complaints Filed: 28
- Reported Damages: $56,027.35
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.