Fido Cellular Phone Co.
Complaint 186305 Details
- Date Occurred: 12/02/2014
- Reported Damages: $165.94
- Username: FidoCellular phone Co
- Location: Canada
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I use to be a loyal Fido customer .I Pay every bill as if I need to untill almost finish my contract . My contract with Fido ended on November 25, 2012. I applied for a new phone with new company and cancell the contract with Fido on the 5th of November. The new Co. I dealt with told me I do not have to do anything and I do not have to pay because my contract will end soon. Today I get a bill of S165.94 from Fido telling me That I cancell too early $100.00 charge.
I do not think It is fair for the customer. Can you help me wit this issue?
With regards
- Seeking Resolution: I'm Looking for a Change in Their Business Practice
- Bounloy SBID #dff070c528
- Posted 12/02/2014
Comments
- Fido SBID #c3c3681d56
- Posted 12/04/2014
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Hi there!
My name is Faiza and I work on Fido's Social Media.
Looks like the new company gave you wrong information. Since you ported out before the contract end date, you were charged the cancellation fee.
I remain available if you have more questions.
Faiza@Fidomobile
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Company Statistics
- Complaint Against Fido Cellular Phone Co.
- Complaints Filed: 7
- Reported Damages: $13,212.94
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.