DlanSupport.com
Complaint 186029 Details

  • Date Occurred: 11/23/2014
  • Reported Damages: $43.58
  • Location: N/A
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Found two strange charges on my mastercard from DLANSUPPORT.COM (877)593 2522GB One for $2.56 and one the next day for 41.02. I called the credit card company first and put a hold on my account. They suggested calling the number to see if I could get a refund. After being on hold for 10 minutes I was connected to a call centre that claimed to represent this company. I was asked for my name and last 6 digets of my card number.(It's frozen anyway) They said the charge was for a subscription to a website I've never heard of, but that they would refund it and it would take 7-10 days.

I went to dlansupport.com and its just a fake website, there is nothing to it, but some links that take you around in circles.

I called my credit card company back, canceled my old card, getting a new one, with a new number. Initiated a fraud investigation, even if I do get a refund from them.

I will update on what happends.

  • Seeking Resolution: Other
  • This is fraud. Should be arrested.

Do You Have a Complaint?

Submit a Complaint

Comments

  • staglieri
  • staglieri SBID #64960771d0
  • Posted 12/02/2014
  • I just had similar charges appear on my credit card (39.95 & 2.50 plus some foreign atm/POS fees).

    Called "DLANSUPPORT.COM" and was told that they are a 24 hr support company for "thousands of online merchants". Supposedly my credit card was used for the purchase of a website called Lifestyledeals.com that is a reseller of Make Money at Home for someone named Steven Daily.
    "Larry" at DLANSUPPORT.COM is going to process the refund and my bank is already issuing me a new credit card. No idea how my card number was stolen b/c I do NOT use it online (I have another, secure credit card for that).
  • Was this helpful?

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • DlanSupport.com logo

Company Statistics

  • Complaint Against DlanSupport.com
  • Complaints Filed: 13
  • Reported Damages: $606.23
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.