Excelatrim / TotalCleanse360
Complaint 184602 Details

Like others, I somehow agreed on the phone to receiving a 30 day trial of their weight loss pills. Was billed $2.05 for shipping. Did not like product and called a couple of days later. Was given an RMA number and told to send the product back for full refund. Paid another $8.50 in shipping plus $ for a bubble envelope. Then, the same day, discovered that I had been billed another $80.91 on my credit card! Waited to see if it would be credited and then called to complain. Was told they "never rec'd" my returned product (though it was sent almost 2 months prior. Apparently they won't refund my money now. What a total scam....and the part that stings was that it didn't feel right to me from the very beginning. Corrupt company -- stay away!!!