COMPLAINT FILED UNDER:: GENERAL CONSUMER PRODUCTS / OBD2MOTOR.COM
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OBD2Motor.com
Complaint 183331 Details

  • Date Occurred: 10/08/2014
  • Reported Damages: $280.00
  • Location: China

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The complaint is mobile text spam or smishing related against an anonymous entity

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    • OBD2Motor.com Complaint / User Submitted Image #183331

I ordered an AD900 key programming machine for $181 and they sent a fake malfunctioning unit. I spent $46 to return it and they asked for $50 more for a better unit. I received the "BETTER" unit 6 weeks later and it was used and not being read by the computer program. The install disk they sent was in part Chinese! Horrible customer service, they can't speak English and it took 6 weeks to finally realize they ripped me off!

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 200.00

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Comments

  • Nancynina
  • Nancynina SBID #678a2d15f5
  • Posted 11/25/2014
  • Dear Al Ramdass

    (Personal Information Removed), When u say something Here,pls do be honest,Now i will explain this

    First ,we sent AD900, All China AD900 switch without on/off Function ,if you don't believe it ,you can ask other sellers,cos this problem, you say it is"fake malfunctioning " and insist to send it back to change Zed bull

    Second ,you say zed bull was used ,how ridiculousness is !! And zed bull is muti-language ,including chinese,so you can find some chinese in software ,it is usual

    the last one, cos our mother language is chinese , maybe english is not very good as you--America guy,so pls gentleman,and understanding this

    if you are not content with the device ,pls send it back ,we will refund for u, really so sorry bring you so much trouble




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  • Junkhomes
  • Junkhomes SBID #6e2c4e8886
  • Posted 11/25/2014
  • No trouble Nancynina. I would like for you to see the unit and then tell me it's not used. I know the machine is multi language, but I'm not! How about instructions that's not multi language? The unit was shipped overseas in its own tiny box with no packing. It's a computer, do you think that's a good way to ship? Total cost for this $135 unit now cost me around $280. You want me to return it, $46 more making it over $320 I lose. I can buy a new OEM unit from anyone else out there for under $200. How much of a refund can I expect if I return it to you?

    The other problem is your employee just threatened to blackball me from buying in China and he says he will claim I did credit card fraud. I really don't mind losing the $280, I do mind the lack of support from your company. You do business with America and expect buyers to decipher what you are saying? You mean to tell me we shouldn't expect instructions in English either? I originally paid for a unit from you on October 8th. I still do not have a working unit to this day. Check out what your employee said to me:

    obd2motor

    10:38 AM (46 minutes ago)

    to me
    mini zed bull
    s:no: B3FABEAB47470017
    VER: 05.02 - Europe
    Pack: ZBETVYR4
    TOKEN: 500


    the all zed-bull is the same from china


    if you don't anythings about zed-bull, we want to (Inappropriate Content Removed) your


    2012 first black list customer from OBD2Motor.com

    Hello Everyone

    Thanks for your supporting on us for long time
    OBD2Motor supply good service, top quality products, perfect after service, do our best serving to our customer.

    Becuase international trade, at sometimes, The credit card fraud is unforeknowable, we public the black list, not only for punish cheater, but also for remind others supplier, and remark this man from USA,

    as you know, it is one bad news for someone, but, also is good action for our supplier

    name:
    email:
    paypal:
    Address:
    TEL:
    Reason:

    Thanks,

    OBD2motor.com

    Thanks for listening Nancynina.
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  • Nancynina
  • Nancynina SBID #f10b78e7ea
  • Posted 11/25/2014
  • Dear Al Ramdass

    (Personal Information Removed), i promise the unit is the new one,pls be calm down,i Sincerely hope we can find a good way to slove this problem ,but is not here

    The instructions is telling you how to install the software, you only check the screenshot on it,don't you think if the sturction is muti-language ,how many language we have to translate? but without english,it is our fault too

    As for package, it is with carton box ,and inside of carton box ,with black spongia to protect the mini zed bull display, As for 280USD,i think you have to email with my co-worker,i think something mistake with yours

    i will report this to our manager,and my co-worker maybe will be fire for his bad service and behaviour,first, I sincerely say sorry on behalf of my company, for international business,first we have to respect each other,isn't it ?


    but i checked my co-worker's email ,why you say like this ?

    (1)

    I paid the $50 2 days ago and you still did not ship? (Inappropriate Content Removed) it and (Inappropriate Content Removed)you (Inappropriate Content Removed). I will file a claim. I want all my money back and you can stick that mini up your big (Inappropriate Content Removed)


    (2)

    what in the (Inappropriate Content Removed)are you saying man? (Inappropriate Content Removed)learn English, my 3 year old child is more understandable than your (Inappropriate Content Removed)


    (3)

    like anyone will believe your stupid words.

    You ever hear of these words: SLANDER, DEFAMATION

    Try an English dictionary. look this up also:

    YOU ARE A JACK(Inappropriate Content Removed)

    keep emailing me, I can use everything you send! LOL


    i Sincerely hope we can find a sensible and peaceful way to face it, Al Ramdass
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  • Junkhomes
  • Junkhomes SBID #ee951e3a80
  • Posted 11/27/2014
  • I knew I was going to lose on this transaction and it's out of my system now. I have a Chinese friend that will help me with the machine, he's a computer tech and if he can't figure it out I will just open the window and fling it in the street. I've lost money before so I don't care. I will not buy Chinese electronics anymore, I swear!

    No, there was no packing, no foam..NO NOTHING BUT THE FLIMSY BOX IN A DHL BAG. I can not believe that's how your shipping department would ship a sensitive machine like this. When you open the install disk the first thing you see is:

    IMPORTANT NOTES 1
    -This device is produced for assisting automotive locksmiths.
    -Before using device, read the user manual carefully.
    -Avoid strokes to device and accessories.

    MAINTENANCE AND CLEANING 2
    -After using device, unplug all accessories and keep them in the package.
    -Do not place heavy materials on the package.

    Oh well. I'm the idiot and again I apologize for getting Andy in trouble. He did nothing wrong and I'm to blame, not him.

    I will see if these guys will erase this board and you'll never hear from me again, I promise.

    Thanks Nancynina.
    Best Wishes,

    Al Ram.
    ?????????????????????????????????????????????????????????????????????????????????????????????????????????

    ?????????????......??????????DHL BAG IN A BOX????????????????????????????????????????????

    ????1
    ?????????????
    ??????????????????
    ??????????

    ?????2
    ?????????????????????
    - ??????????????

    ???????????????????????????????????????

    ??????????????????????????????

    ??Nancynina?
    ???????

    ?RAM?

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  • Junkhomes
  • Junkhomes SBID #6e2c4e8886
  • Posted 12/03/2014
  • Professional computer guy could not get this ZedBull to work properly. It does not virginize or unlock anything. Thanks guys! I now have the worlds most expensive paperweight!
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  • Junkhomes
  • Junkhomes SBID #6e2c4e8886
  • Posted 12/06/2014
  • Well, even though I tried to let it lie, this company just won't quit! I told them I don't care that the machine does not work, I don't even want my money back, that I'm done wasting time and money with this problem! But for some reason they will not stop threatening me! Check out the last email:

    obd2motor

    7:22 PM (25 minutes ago)

    to me
    Hello Mr.sir

    How are you?
    bab andy send this email to you agian, i hope that the problem can be solved.
    at now, you waste the money, and we also lose the customer, haven't any good feedback to your and us.
    pls send back "used zed-bull", we will send the all money without shipping cost, about 200USD
    if you agree with, pls tell me, i will help your process this problem,
    if not! we will publish the all email content on our website, tell others, you wan't solve the problem
    just want to cause trouble, very like the American government. sorry

    this just complaint: http://www.scambook.com/report/view/183331/OBD2Motorcom-Complaint-183331-for-$280.00
    and we hope, the solution will be solved, or you just threaten with us, bad actiton for our company

    we also will tell others person your all problem, we also will compaint your problem on scambook.com agian

    and publish your person information(tel. facebook account ) and the paypal, black list on our all website:

    obd2motor.com/ obd2repair.com/obd2tuning.com/adkautoscan.com/eobdtool.com/xcar360.com............

    pls think! it is our last email to your!
    Al Ramdass <(Personal Information Removed)>


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  • Yang
  • Yang SBID #7655ba751b
  • Posted 01/29/2013
  • From Al Ramdass:
    1: Hi,

    Did you receive the returned zed bull yet?

    Al

    2:Still trying. Need about 1 month! My friend is checking to see if you posted personal information about me.
    thanks,
    Al
    3:there is no tracking. you told me to send it regular mail, nothing expensive.

    We think, we never cheat your money, after a month,you said:
    you need send back the zed-bull, we think, the zed-bull is okay, and agree with your inquiry, there haven't the tracking number? we can't tracking it, but, you threaten us?
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  • Yang
  • Yang SBID #7655ba751b
  • Posted 01/29/2013
  • 2012/01/10:
    Al Ramdass: hi,
    22:15 no, I can't unlock VW magicII cryptos. I had 3 different technicians look at it and they can't do it either.
    22:16 error code [9], can not read device, program not responding all come up at different times.
    31 ??
    22:47 OBD2Motor: perhaps, it can't support,
    the boss suggestion,
    22:48 you send back the mini zed-bull, we will send back your money to your competely
    22:50 Al Ramdass: I guess I can send it back. I give up. I will just pay to have my remotes unlocked. What address do you want me to send it to?
    22:51 OBD2Motor: ATT: ***
    Address: ***a.

    Tel: *** Fax: ***
    Mobile: ***
    22:53 and pls delete the Complaint from scambook, it is business, we never cheat anyone, if you will visit, or some help, you are welcome,
    22:57 Al Ramdass: O.K., I will forward shipping number later this afternoon and contact scambook right now. I asked them to delete it a while ago, before bad Andy started going nuts on me and threatening me. I will contact them right now.
    Thanks for all your help and your follow up!
    OBD2Motor: we are also very sorry for all things,
    22:58 and perhaps, it is bad start, but, we hope, have good end,
    thanks, thanks agian for our bad bad bad english
    22:59 Al Ramdass: I also am very sorry things got out of hand. Yes, HAPPY ENDING IS MY FAVORITE! We can do more business I hope. I need some transponder chips. I can say sorry for my bad Chinese, so we're even!
    23:00 OBD2Motor: very sorry, pls choose others supplier, we can't
    very sorry,
    23:01 after send back it, pls tell us the tracking number,
    thanks,
    Al Ramdass: will do
    23:02 OBD2Motor: thanks
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  • Yang
  • Yang SBID #7655ba751b
  • Posted 01/29/2013
  • OBD2Motor: hello
    how are u
    do u send back the machine to us ?
    my friends

    Al Ramdass: yes, I forwarded tracking info yesterday.

    Al Ramdass: I sent them another message. I am waiting for a reply.

    but, in the end, you tell us, there haven't the tracking number?
    cos, at now, we never received the machine, and also can't refund the money to your,

    dear friends, you can check your all email with us,

    firstly: you get the AD900(the start button can't working), the all china AD900 is the same problem, but doesn't matter with your use

    secondly: you need the zed-bull, change to the zed-bull, you received the zed-bull, said: used zed-bull,
    can't working on any cars? but, we ask for your, you send back it, we will refund the all money to you, you not agree with

    endly, after 1 months, you said: you need send back the zed-bull, and tell us the tracking number, we also redund the money to you, but, ???? you tell us agian, there haven't the tracking number?
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  • Yang
  • Yang SBID #7655ba751b
  • Posted 01/30/2013
  • Hello, dear, pls tell us the tracking number, or supply us the copy of shipping, we will refund the money to you.we think, you are honest, and don't cheat with us agian
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  • Junkhomes
  • Junkhomes SBID #6e2c4e8886
  • Posted 01/30/2013
  • Hello Yang,
    Thanks for your help, I appreciate somebody normal that's willing to help. Can you please do something about Andy harassing me? I constantly get idiotic emails and threats from this guy. I mostly ignore him but at times he makes my blood boil. He is a bad part of your company. He really does not like Americans and is not shy relaying that in written words. Andy now wants a picture of me handing it to the post office for proof! He is very silly, don't you think? I can forward our past few conversations if you would like to see what he says to me. If you have my email email me direct please. I don't want to post it here, it will be very bad for your company.

    Here is the shipment information. Please check with your warehouse, I think it's there, I shipped Priority mail on January 10th and it left Chicago for you on the 11th.
    Thanks for any help.
    Al

    Delivery Address: Service:
    SHU REN YANG
    OBD2MOTOR
    DONGBIAN COMMERCIAL BUILDING RM 8056
    MINZHI, LONGHUA, BAO'AN
    SHENZHEN
    CHINA

    Priority Mail International - Padded Flat Rate Envelope

    Label Type: Single Label
    Order Status: PayPal Account Charged



    Priority Mail International - Padded Flat Rate Envelope $16.95
    Order Total: $16.95
    Payment Method: PAYP

    Label Details
    Label Number:
    LJ509182794US

    Account Number: xxxxx

    Ship Date: 01/10/2013

    Status: PayPal Account Charged
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  • Yang
  • Yang SBID #2408d8a0a2
  • Posted 01/30/2013
  • Hello Sir

    Pls tell us your paypal account: is the olde one?

    the company will refund 200USD to you
    after received the money , pls delete the bad review, the boss hope, the problem can be solved

    thanks and best regards

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  • Yang
  • Yang SBID #2408d8a0a2
  • Posted 01/30/2013
  • pls check your paypal account: ????
    allen ramdass ???????????????
    ?????
    (Personal Information Removed)
    ???
    -$ 200.00 USD
    ?????
    $ 0.00 USD
    ???
    -$ 200.00 USD


    --------------------------------------------------------------------------------



    ???
    2013?01?31?
    ???
    09:58:21 CTT
    ???
    ???

    --------------------------------------------------------------------------------



    ???
    ?????PayPal?allen ramdass???$ 200.00 USD
    ?????
    PayPal??
    ?????
    $ 200.00 USD——PayPal??

    after we recived the parcell, we will redund 30USD to your paypal agian,
    we think, we never cheat your,and you never lose the money,
    you can delete this bad review

    regards
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  • Yang
  • Yang SBID #2408d8a0a2
  • Posted 01/30/2013
  • you can check your Resolution:
    Seeking Resolution: I'm Looking for a Refund
    Refund Amount: $200.00
    we have refund 200USD to your,
    after we recived the parcell, we will refund 30USD to you agian


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  • Yang
  • Yang SBID #2408d8a0a2
  • Posted 01/30/2013
  • you can check your words:
    22:57 Al Ramdass: O.K., I will forward shipping number later this afternoon and contact scambook right now. I asked them to delete it a while ago
    But........you lies agian,

    regards
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