[email protected]
Complaint 181748 Details

  • Date Occurred: 11/05/2014
  • Reported Damages: $70.00
  • Location: Hearthware INC 1755 N BUTTERFIELD RD. Libertyville IL.60048 usa
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered the tv special for picccookware on Oct 24/12 It was to contain 2 cooktops and TWO cookware sets and a grill. I did not receive the 2nd set of cookware. I did receive the cooktops but only one set of cookware. I did pay the shipping for both sets as the offer cost me 129.84 and the SHIPPING was billed at 199.80. I feel that for that cost I should have received the 2nd set of cookwre. I have called C/Stwice and sent an email with NO Responce from company.I feeel it is fraudulent advertising

  • Seeking Resolution: Other
  • I would like the 2nd set of cookware as promised.At no extra cost to me.

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Comments

  • Hearthware-Jeremy
  • Hearthware-Jeremy SBID #541a643e74
  • Posted 11/26/2014
  • Hello, my name is Jeremy. I am the Social Coordinator for Hearthware, the makers of the NuWave PIC. In many cases, confusion about the cookware stems from a simple misunderstanding about having accepted the additional S&P charges in order to obtain the free gift. If you feel that you are still missing items from your order, send us an email with your complete order information to [email protected]. I will have our customer service managers compare your records with our own. Once I receive an update from them, I will pass along any relevant information to you.
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  • Hearthware-Jeremy
  • Hearthware-Jeremy SBID #541a643e74
  • Posted 11/26/2014
  • Hello, my name is Jeremy. I am the Social Coordinator for Hearthware, the makers of the NuWave PIC. In many cases, confusion about the cookware stems from a simple misunderstanding about having accepted the additional S&P charges in order to obtain the free gift. If you feel that you are still missing items from your order, send us an email with your complete order information to [email protected]. I will have our customer service managers compare your records with our own. Once I receive an update from them, I will pass along any relevant information to you.
  • Was this helpful?
  • George
  • George SBID #11da6038c1
  • Posted 03/28/2014
  • Do not order this product from this company they will cheat you badly like they did me. When I order 2 of these they only send me one and charged e for 2 orders at $66.dollars and stead of just the $33.00 dollars for one and get one free.
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Business Profile Summary

  • Precision NuWave Cooktop logo

Company Statistics

  • Complaint Against Precision NuWave Cooktop
  • Complaints Filed: 76
  • Reported Damages: $12,041.87
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