Digital Depot Online
Complaint 181537 Details

I had a very bad experience with DigitalDepot. I ordered a NikonD3100 with a Vivitar flash. Now keep in mind that the site claims a 60 day return policy which a representative confirmed with me over the phone as I placed my order. My order got here on time with all things promised. But the camera body had a loose cover where the battery goes. The flash also ran out of fresh new batteries within a few hours. These batteries last me much longer on other camera, like days of continuous use. After I called and tried to express my concern, the attitude of the man was terrible. He got very upset when I claimed that there was a default in the product as if he was the one who had just saved up a grant over a year and had spent it over low quality products. As we were disputing he refused to make any returns and gave me the option of exchanging. When I tried arguing, he yelled at me and hung up. I called back to speak with the same guy, now with a different name, and agreed to do the exchange since now I was completely stuck with the bad product. The new body and flash just arrived, and they have the exact same problem as before. I blame myself to trust a company that's not very well known but I would never want anyone else to go through and deal with what I had to and loose such a large amount of money and get stuck with such low quality product.