Astor -Fly Eletronic
Complaint 180848 Details

I did not get the phone that I order .
The Phone sent did not work
They refuse to refund or sent Phone that that work will n ot repair . sent for back for repa
To: [email protected]
Subject: FW: Please read my email dated Nov. 13
Date: Thu, 15 Nov 2012 17:55:30 -0500







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From: (Personal Information Removed)
To: [email protected]
Subject: RE: Please read my email dated Nov. 13
Date: Wed, 14 Nov 2012 20:46:07 -0500

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Dear Kevin,

I read the user manual. You did not tell me the truth about this phone. The TF has nothing to do with the bluetooth and java. This phone do have wifi. The user manual says this phone has wifi and internet. I want you to send me another equivalent to money I pay. I dont want to play games. I want my phone and no excuses this is been a long time. If you just send me the phone I want I will not bother you anymore.

I want a phone equivalent to the money I pay. I want a phone with this features on it touchscreen, wifi, internet, java, bluetooth. I will be glad when you stop playing games and be a man. If you send me my phone I will not bother you. When you email please include the tracking number. I will look forward to hearing from you very soon. And waiting for the phone you will be sending. You know that you take advantage of me so stop it. Dont play games.Thank you.




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From: (Personal Information Removed)
To: [email protected]
Subject: RE: Please read my email dated Nov. 13
Date: Wed, 14 Nov 2012 05:55:42 -0500

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let talk about fix the phone
my easy it on you dont worry about TF cover I really care about mp 3 player
What make the Phone to connect to internet ?
When you rely only talk about item on need to fix list
Sent the copy this Phone manual



Need to be Fix
1. WFi
2. Bluetooth Did you read in my email what Bluetooth function is?
3. Jave
4. Fm can pick up station
5. Receive and Send ( you said it call and revive ok)

6. E -Book reader
7.MSN Skype Ebuddy Facebook
8 Not read Sim card


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From: [email protected]
To: (Personal Information Removed)
Subject: Please read my email dated Nov. 13
Date: Wed, 14 Nov 2012 17:33:43 +0800

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Please forget the 3G X6 forever, and I don't like to hear it again. Because in the past you have agreeed that we send you the later X6 (No 3G) for replacement and we had sent you the according features too.



And you must admit you always make mistakes ( like the a, b, c. ): I have told you at email dated Nov. 13. Please read that email again.




Kevin




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--------------- Original Message ----------

From: raymond turner <(Personal Information Removed)>;

To: [email protected]<[email protected]>;

Sent: 2012-11-14 17:20

Subject: RE: Do you understand my email?

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You said this has all the feature of the X6 I order but not 3G Phone and It have Tv read the Detail of the Profile it will tell what funcution this for has




Cheap Nokia 3G Phone







Please Make sure all functions work in Detail Profile The Phone
Please read my email for you can understand what need to be done
DO Not mention TF cover that in not Problem
Need to be Fix
1. WFi
2. Bluetooth
3. Jave
4. Fm can pick up station
5. Receive and Send Calls
6. E -Book reader
7.MSN Skype Ebuddy Facebook
8 Not read Sim card







Detailed profile




mobile phone: 3G301
" Nokia X6 Shade+Dual SIM+Dual Camera+WiFi+G-sensor+BT+Java+FM ...
Note: The 3G301 has one SIM slot for a 3G WCDMA SIM card and a second SIM card slot for a regular 2G GSM SIM card.

Hot spots:
* 3G mobile phone: WCDMA, UMTS 2100MHZ
* GSM: 850/ 900/ 1800/ 1900Mhz
* Dual sim cards dual standby (GSM+WCDMA/GSM)
* WiFi
* Dual cameras
* G-sensor
* Bluetooth, Java, FM Radio
* 3.5mm earphone jack
* MP3, MP4, E-book reader
* MSN, Skype, Ebuddy, Facebook supported
* language: English, French, Spanish, Portugues, Italian, Bahasa Melayu, Bahasa Indonesia, Hungarian, Vietnamese, Russian, Persian, Greek, Chinese
Features:
* 3.2 inch 16:9 260K HIGH QVGA touch screen
* Network: Support WAP GPRS Download
* Memory: 1G NAND+512 DDRAM, Support TF card up to 8GB TF extended
* Camera: dual camera front 1.3 M pixels and back 2.0M Pixels HD-camera
* Ringtone: 64 Polyphonic; Support mp3 format ring
* Music: MP3, Support background play
* Movie: 3GP, MP4. Support full screen play, speed, pause
* Telephone directories: 500 groups of phone books, caller picture, caller Ring Tone, caller groups
* Messages: 200 SMS, support MMS. Support SMS group-sending
* Bluetooth: Support A2DP V2.0
* Data Transfer: USB cable / bluetooth
* Power on/off: Support auto power on and off
* Alarm clock: 5 groups, support mp3 ringtone, support snooze, can set from Monday to Sunday
* Games: Build in general games, AVA games
* SIZE(L*W*H): 114*57*14.5mm
* BATTERY: Lithium battery 2800 mAh
* STANDBY TIME: About 240-360 Hours
* TALKING TIME: About 4-6 Hours
* Other Functions: WIFI, Java, Analog TV, MP3, MP4, Handsfree, Safari, SMS group sending, Voice recorder, Handwritten input, FM, Bluetooth, GPRS, WAP, SMS, MMS, Expand memory, E-book, calendar, to do list, alarm, calculator, unit converter, stop watch, world time, Shaking to change wallpaper and music, 3 interfaces, Dual SIM dual standby










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From: [email protected]
To: (Personal Information Removed)



Cheap Nokia 3G Phone







Please Make sure all functions work in Detail Profile The Phone
Please read my email for you can understand what need to be done
DO Not mention TF cover that in not Problem
Need







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From: [email protected]
To:(Personal Information Removed)
Subject: FW: Do you understand my email?
Date: Wed, 14 Nov 2012 09:11:42 +0800

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Dear Friend ,



Do you understand my last email? If you don't admit your mistake, I will not answer your email again and will not answer your mistake.



Kevin


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--------------- Original Message ----------

From: Kevin (Astro-Fly)<[email protected]>;

To: (Personal Information Removed);

Sent: 2012-11-13 19:48

Subject: RE: Re: Return phone

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Dear rayputty,



Because you didn't answer my suggestion, so I can't reply.



You must admit your BIG mistake firstly:

a. the phone can make a call and can talk. Why do you say "NOT
WORKING at all"?
b. the phone has bluetooth. Why do you say "NO BLUETOOTH"?

c. you destroyed the TF card slot. Why do you say "Not support MP3 playing"?



Your mistakes has delayed a lot of our time, if you don't admit your big mistake, I will not reply your email again.



In addition, please use your Hotmail Only to contact me, otherwise I can't reply, because your other email address is not ok to receive my email.





Best regards,



Kevin




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--------------- Original Message ----------

From: Ray Turner <(Personal Information Removed)>;

To: [email protected]<[email protected]>;

Sent: 2012-11-12 18:21

Subject: Re: Return phone

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-----Original Message-----
From: Kevin (Astro-Fly) <[email protected]>
To: Ray Turner <[email protected]>
Cc: raymondturner11 <(Personal Information Removed)
Sent: Thu, Nov 8, 2012 10:31 pm
Subject: RE: Re: Return phone






Dear Friend,



We're waiting for your call, but you still didn't. Please call the phone: call: 86-13760205422 immediately.



If you didn't call us in half an hour, we will test it by ourselfs, without your calling.




I have answered Bluetooth problem in last email: It is for bluetooth earphone or get communication with other mobile phone, not for internet. As long as the phone can get connnected with other bluetooth phone or other bluetooth device, it will mean the phone's bluetooth is no problem. We don't need to test it again.



As for, how can you connect it to your computer, we don't care. Now we can prove:

1. the phone support Bluetooth, and it is with bluetooth.

2. the phone's bluetooth works well.

They we will don't need to talk about the bluetooth again.



Best regards,



Kevin




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--------------- Original Message ----------

From: Ray Turner (Personal Information Removed)

To: [email protected]<[email protected]>;

Sent: 2012-11-09 11:15

Subject: Re: Return phone

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Did you read my last email about blue tooth Please read email again

Blue tooth can connect to router the connect to my computer

The other Phone you sold can connect to internet without Tf card

when fix the phone let me know for we can go forward

-----Original Message-----
From: Kevin (Astro-Fly) <[email protected]>
To: raymondturner <[email protected]>
Cc: (Personal Information Removed);
Sent: Sun, Oct 14, 2012 9:04 pm
Subject: RE: Return phone






Sorry, because you have very strict requirement on products. We can't do any new business with you in future.





Best regards,



Kevin
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--------------- Original Message ----------

From: raymondturner (Personal Information Removed)

To: [email protected]<[email protected]>;

Sent: 2012-10-15 06:28

Subject: Return phone

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My friend Kevin,

I want to buy another phone and I want you to credit me for the phone i brought towards a new phone. ir they not repair or refund money