AT&T
Complaint 180675 Details

My bill for the month was $99.63 before I went to a at&t office to get my other dauther on my plan.They said it would be an extra $70 to get her on with a eye phone with data and tec messinger plus e-mail.It came out to $177 a month. Then there was something wrong with the phone and she went to the apple store for a new phone.While my wife and dauther were there the apple people told them if they get seperte accounts it would be cheaper than what we were paying.They did this without calling for my ok since the bill is under my name only.My next bill came and it was for $645.77.My wife called to get the bill reduced and I went to the at&t office for two hours and they told me they could not reduced it because my wife had called earlier.They would not lower the bill. I sent in $270 because that is what my wife said the bill was going to be reduced to.I got this month" and it was for$556.52 and I called again and they will not reduced the bill. I am going to send in $170 for this month and try to get some help on this matter