Shoe Palace Shoe Store
Complaint 177984 Details

My 13 year old son went in the store to buy basketball shoes. The guys gave him girl shoes but he did not know because they did not show him the box. So when I came in to pay. They rang up the shoes placed in the box and quickly bagged it so we never got a chance to see the shoe box. as we were leaving I thought that was strange so I took the box out and it read girl's and the name of the shoe and my size. my son replied to me know wonder they were tight for my size. Bottom line he gave them his size and they gave him girl size. turned back to get money back and they said we do not do returns but they did not advise me when I was purchasing shoes. Paid one hundred and twenty-nine dollars then he said the system was down nothing he can do.