Emerald Lux
Complaint 176782 Details

  • Date Occurred: 11/08/2014
  • Reported Damages: $114.95
  • Location: San Fernando, CA

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered the Kit and just had to pay $4.95 shipping and handling. Nowhere on the ad did they say I would have to pay any addition monies. In checking my account they have taken $114.95 without my permission and I did not even order anything more from them. I would like my money returned back to me please.

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Comments

  • MadAzHell
  • MadAzHell SBID #be6861179e
  • Posted 11/18/2014
  • Ya, I was scammed back in Jan. 2012 for approx. same ammount, and unlike most, I was able to get through to them on the phone. They informed me that they do "not" give full refunds and would only credit me half back . I figured I was lucky if I got that and took it. I had no idea anywhere like scambook existed.(Thank God for scambook). Mind you now this was almost a full year ago and this is the most recent complaint I've seen. There have been a lot of actions taken by the company to make right on what they had so fraudulantly done to so many unsuspecting customers, but not enough because its still happening to date. Imagine how many people dont know about scambook or dont want to go through the hassle of the long drawn out process of trying to get the credit card company to get it back. This company is making out like a bandit. Rob 1000 people, pay back 100. They are making a lot of money just based on the fact and presumptions that people dont want to hassle or are too lazy to look at their credit card statement close enough every month to notice. A lot of people just send a payment in every month and dont even look at the charges. My complaint wasnt the first, so its been going on for more than a year. They have made right with a small percenrage of people, but the question I have is , "WHY IS THIS STILL HAPPENING? WHY ARE THEY STILL ALLOWED TO ADVERTISE MISLEADINGLY LIKE THAT? WHY HAVEN'T THEY BEEN ASKED TO CHANGE THE AD? Otherwise this is going to be a never ending issue in which they arent really being held accountable for. Thank you scambook for all your efforts, but if you really want to help, nip the problem in the rear and stop them from using that fraudulant ad which so many keep getting taken for over and over to date. Protect potential future victims from becoming just that. Thankk you. (Good luck to those without resolution yet and God look out for those who havent been scammed yet)
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Business Profile Summary

  • Emerald Lux logo

Company Statistics

  • Complaint Against Emerald Lux
  • Complaints Filed: 145
  • Reported Damages: $19,699.44
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