Solutions International Escrow Services
Complaint 173997 Details

  • Date Occurred: 10/10/2014
  • Reported Damages: $2,206.72
  • Location: 555 E. Jackson Blvd., Chicago, Il. 60604

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was contacted by Investments Vacation Management (Mark Adams) agent to participate in a time share exchange. The sum of $2500.00 per week plus any expenses I would incurr in the exchange for 5 weeks of my time share. I would wire transfer thru Solutions International Escrow Services for the regular cost of of 4 maintenance fees $2,206.72. Has soon as Solutions Iternational Escrow Services (Isabella Donatti)verified that the funds were received by the bank in Mexico I would be wired back the amount I was owed which was $12,719.00. I was then called by Mark Adams of Investments Vacation Management stating that the Mexican government now wanted the taxes on the time shares paid up front prior to Americans or Canadians getting their funds and I would have to come up with almost another $3,000 which I did not have. Needless to say this started to make me very uncomfortable and I spoke with Isabella Donatti at Solutions International Escrow Service who then feed me more bull. I asked for an extension in order to do some research. I then called Mark Adams of Investment Vacation Management and told him I wanted to cancel my transaction. He said he would pass the word on. A few days later I called him back and he told me I needed to write a letter to cancel which I did copy to him and one to Isabella Donatti. I have a email I received from Isabella Donatti at Solutions International Escrow Services stating that it would be 30-45 days for the return of my funds. I then called her when I received that and told her that no where in the contract did it state 30-45 days. She started to give me a hard time. So I on a daily basis emailed her and left voice messages for her and Mark Adams as neither one of them would return my emails or voice mails. I have contacted the BBB both in Chicago and in Houston along with the fraud dept at my Bank. I am contacting the Attorney General in each state along with the state I live in. I have contacted my attorney, but if we can't track these people down then we can't persue that avenue. I will go to the media next. I will do what ever I have to in order to keep these people from doing this to someone else and in hope that I may get my money back.

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 2,206.72

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Comments

  • sunshineca8
  • sunshineca8 SBID #c8cbc7e5de
  • Posted 02/22/2013
  • Sharon, I'm so grateful you posted your complaint, because I'm in the middle of a transaction that is exactly the same scenario as yours. A broker company contacted me to exchange my timeshare for $3,900 a week, and advised me to wire 8 weeks of maintenance fees to an international escrow company based in Chicago but under a different name "Alliance Trustee Company". I couldn't find this company registered in the State of Illinois and I couldn't find this company in BBB, and not I saw your post. I will not deal with these people again. I think these scams are pulled by same group of people. The broker's website and the escrow company's website were both based in Argentina and were only a couple months old. I'm sorry you lost your money and I wish you best of luck to get your money back!
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  • barbara
  • barbara SBID #0493c1427d
  • Posted 07/18/2013
  • I got caught up with an almost identical scam. I own a Wyndym & RCI Timeshare. In October 2012, I was called by INTERNATIONAL TIMESHARE EXCHANGE, located in ORLANDO, FLORIDA. I was told by a sales agent that they can rent my timeshares for $1500 to $2000 a week per unit. With all my points, I have approximately 20 units. This lady went on with a big sales pitch and explained a lot of other things they do for you and your properties, etc. Sounded great to me. She seemed to know everything about Wyndym and RCI, the point systems, etc. Then again, scam artists make it their business to know everything. Anyway, it cost me $2400. I would call this agency every three months (according to contract) to renew my advertising agreement. I even questioned why these "prime properties" could not be rented and I was being told no one wants to pay the rent. Two days ago I was called by a bonafide company whom I thought was International Timeshare Exchange. Both talked the talk and walked the walk. One would think both were the same. Anyway, turns out this company hacked into their computers and the down of things, I got scammed. On the brighter side, I am getting my money back. The Attorney General of Florida, bless her heart, went after these people last year and shut them down and prosecuted. They were ordered to make restitution and also pay any civil monies to those who had already started lawsuits. The Attorney General confiscated the money from this company (hense the restitution). I also filed a dispute with my credit card company. IT HASN'T BEEN A YEAR YET, SO FILE A DISPUTE WITH YOUR CREDIT CARD COMPANY - CALL THEM ASAP. GOOD LUCK.
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Business Profile Summary

  • Solutions International Escrow Services logo

Company Statistics

  • Complaint Against Solutions International Escrow Services
  • Complaints Filed: 2
  • Reported Damages: $15,842.30
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