TapJoy
Complaint 172778 Details


The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I used the tapjoy link for free platinums in The World of Magic android game app. i was supposed to recieve neqr 6000 platinums for the fame by completing a promotional offer through perfectmatch.com i filed for not recieving my currency on october 24th and recieved an email saying the issue would be resolved and i sent the email for proof of purchase and i still hqve not recieved my currency. i have emailed customer service a. few times pertaining to my issue. i have still not recieved what was supposed to be a immediate reward. this hqs been very frustrating please i hope someone can help me get my missing currency. the game is The World of Magic by com2us the server is devilang lanos character bane is zeddic. or my com2us acc info is lownes1989. that is my acc name for com2us. please help me with my issue. thabk you very much.

  • Seeking Resolution: Other
  • I would like to recieve my currency please. it was something i put in for and applied for because i wanted it. please have someone contact me from tapjoy company i would greatly appreciate it. thank you very much have a nice day.

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Comments

  • SaadTapjoy
  • SaadTapjoy SBID #cdfe25dc17
  • Posted 10/30/2014
  • Hi Joe,

    My name is Saad and I am sorry your are running into issues getting your plats (Virtual currency). Since you do indicate you have contact Tapjoy CS, can you please send me the ticket ID's for this issue so I can get you a resolution, please email me at [email protected].

    Regards

    Saad
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Business Profile Summary

  • TapJoy logo

Company Statistics

  • Complaint Against TapJoy
  • Complaints Filed: 42
  • Reported Damages: $32,171.83
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.