Service Sphere Coffee Machine Warranty Repair
Complaint 171919 Details

  • Date Occurred: 10/24/2014
  • Reported Damages: $1,531.00
  • Location: 64 Sutton St North Melbourne 03 9322 4777
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Dear Sir or Madam

We purchased DeLonghi coffee machine model ECAM23450s from the Good Guys Tenancy 4 Chadstone Lifestyle Precinct on 20 11 2010 for $1,534
with 2 year warranty and we paid a further $119 for an additional 2 years warranty
The machine stopped working and we took it to the repairers Service sphere, they told us that a cockroach inside the machine caused the failure and that they wouldn't repair because of "Health and Safety" Laws, but however if we paid $800 or $900 they would repair it.
They also said our additional 2 year warranty, which was not yet needed would be lost also.

This is obviously a suspect practice we took the machine back and we contact you to see if you could help us.
I have all relevant paper work -
Reciept, warranty and quote from Service Sphere for $661.88 for repair after we have it fumigated.
I cannot include the paper work but I can fax it or post it.

Please advise us

Thank You Ian Hellings
(Personal Information Removed)

  • Seeking Resolution: I'm Looking for a Change in Their Business Practice

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Business Profile Summary

  • Service Sphere Coffee Machine Warranty Repair logo

Company Statistics

  • Complaint Against Service Sphere Coffee Machine Warranty Repair
  • Complaints Filed: 1
  • Reported Damages: $1,531.00
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