Mate1.com
Complaint 171112 Details
- Date Occurred: 10/01/2014
- Reported Damages: $0.00
- Location: Do not know because the site has been down for two weeks in my case.
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
To my knowledge women do not pay to have a profile on mate1.com and can search and chat with male members for free. I cannot login to there site for two weeks now. There service is terrible. Mate 1 still sends be notifications but yet and still I cannot login to their site and when I try and go contact them I get the message Mate1.Com Is Experiencing Technical Difficulties...
Please wait a few minutes and try again. We apologize for the inconvienence.
Click here to go back
Click here to go to Mate1.com page. I know for a fact that the issue is not from my end because I can search everywhere else on the web. I am glad that I am not really searching for a mate right now because mate 1 would not be in my favor seeing how I cannot login. It is mind boggling to me that for two weeks they have been having technical difficulties with their site, I sure hope for the men’s sake that are paying for this service either get the problem resolved or cancel their account before they start getting charged every month or every other month depending on how this so-called company charges to their account.
- Morgana SBID #cc96327369
- Posted 10/24/2014
Comments
- Mate1_Support SBID #66798b4b7f
- Posted 10/25/2014
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We’re sorry to hear you’ve had trouble contacting us. Mate1.com is committed to finding solutions for its members and offers some of the best Customer Support available in the online dating industry, including toll-free phone support (1-888-688-4760, or 514-907-0015 if you are outside North America), round-the-clock email support from our help page - http://www.mate1.com/nw/faq - as well as a live chat support feature available during normal business hours. Many similar sites offer only limited support options, some lacking even a phone number to get in touch with their staff. We’re even open for most holidays, and we post specific holiday hours directly on our Contact Us page when we’re not.
Please get in touch with our Customer Support team regarding any issues you are experiencing, or any technical difficulties you have encountered and we'll be happy to try and resolve them with you. That's what we're here for!
For your convenience, here is a direct link to our site’s Help/Contact Us page, which contains most of our contact options.
http://www.mate1.com/nw/faq
For additional options, please access our Help/Contact Us page from within your account itself after logging in, which you can do from this link:
http://www.mate1.com/nw/login -
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Company Statistics
- Complaint Against Mate1.com
- Complaints Filed: 128
- Reported Damages: $88,952.07
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.